privacy policy

Privacy Policy

Effective Date: [Insert Date]
Company Name: Sundarban Boat Tourism
Address: Chandipur Bajar, Near School & Switchgate, Sundarban, West Bengal, India
Contact Numbers: +91 97756 06350 / +91 83920 32334
Email: sundarbanboatsafari@gmail.com

Sundarban Boat Tourism respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us online or offline through our website, phone, email, social media, or in person.

1. Information We Collect

We may collect the following types of personal and non-personal information from you:

a. Personal Information:

  • Full name

  • Contact number(s)

  • Email address

  • Billing and mailing address

  • Identity proof (as required for bookings)

  • Payment information (secured through third-party gateways)

  • Travel preferences or dietary needs (if shared)

b. Non-Personal Information:

  • IP address

  • Browser type and version

  • Device details

  • Browsing behavior on our website

  • Location data (if enabled)

2. How We Collect Information

  • When you fill out our online inquiry or booking forms

  • When you call, WhatsApp, or email us

  • Through Google Forms or third-party travel platforms (if used)

  • Via cookies and tracking pixels on our website

  • Through in-person interactions during travel or event bookings

3. Use of Information

We use your data for the following purposes:

  • To process and confirm bookings

  • To respond to inquiries and offer customer support

  • To personalize your travel experience

  • For internal record-keeping and business analysis

  • To send updates, promotions, and important travel information

  • To comply with legal obligations and tourism regulations

4. Sharing Your Information

Sundarban Boat Tourism does not sell or rent your personal information. We may share your data with:

  • Government authorities for mandatory ID verification (as per tourism law)

  • Third-party service providers (like payment gateways, hotel partners, transport providers) for booking fulfillment

  • Legal authorities if required under Indian law

  • IT or marketing vendors assisting us with website, email, or analytics

All partners are bound to maintain the confidentiality of your information.

5. Data Security

We take all reasonable precautions to secure your data:

  • SSL encryption on our website (if applicable)

  • Secure payment gateways

  • Internal access control to personal data

  • Routine data audits and staff training on privacy protocols

However, while we strive to protect your personal information, we cannot guarantee 100% security over the internet or wireless transmission.

6. Your Rights

As a user, you have the right to:

  • Request access to your personal data

  • Ask for corrections or deletions

  • Withdraw your consent (for marketing or optional data sharing)

  • File a complaint with the local data protection authority

To exercise any of these rights, email us at sundarbanboatsafari@gmail.com.

7. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but this may affect the site’s functionality.

8. Third-Party Links

Our website or communication may contain links to third-party websites or services. Sundarban Boat Tourism is not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13 without parental or guardian consent. If you believe your child has submitted information to us, contact us immediately.

10. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out:

📍 Sundarban Boat Tourism
📌 Address: Chandipur Bajar, Near School & Switchgate, West Bengal, India
📞 Phone: +91 97756 06350 / +91 83920 32334
📧 Email: sundarbanboatsafari@gmail.com